PlanYourMove general conditions of use
LEGAL NOTICE AND CONTACT
Company name: PlanYourMove SA
Headquarters: EPFL Innovation Park E Building, 1015 Lausanne
Swiss commercial register number: CHE-348.027.803
Customer service email: firstname.lastname@example.org
- Moving assistance: the step-by-step process for all moving procedures, personalized according to the responses of the Registered User and offering advice, services, checklists, reminders;
- User account: the personal account created on the Site by a registered User and allowing the latter access to the Services;
- Content: software, photos, videos, texts, graphics, music, sounds, creative suggestions, messages, comments, reactions, ideas, notes, drawings, articles and other documents (non-exhaustive list) that the Site or the Services can / can contain ;
- Personal data: all information relating to an identified or identifiable person (art. 3 letter a of the Federal Law on Data Protection; LPD; RS 235.1);
- Partners: companies with which we have a partnership in order to offer our Services and / or offer their Services through our Site and / or advertising partnerships;
- Parties: PlanYourMove SA and the Users;
- PlanYourMove SA: the company operating the Site and the Services;
- Us: a term also designating PlanYourMove SA
- PlanYourMove: another designation of PlanYourMove SA concerning the Site and the Services offered in these T & Cs;
- Confidentiality policy: the document providing information on the nature of the Personal Data collected by PlanYourMove and their purposes of use;
- User Profile: the User Account interface allowing a Registered User to add, modify or correct information concerning him;
- Intellectual property: intellectual property rights, including copyrights, registered designs, rights to models and designs, rights to patents, rights relating to databases, trademarks, trade secrets , know-how or any other property right or industrial right, whether registered or not;
- Services: all the services and functionalities (tools, application and characteristics) made available by the Site after registration;
- Site: the site https://planyourmove.ch, www.planyourmove.ch and / or the WebApp https://app.planyourmove.ch;
- User: any person accessing and browsing the Site;
- Registered user: any person accessing and browsing the Site and having a personalized User Account allowing him to access all of the Services;
- You: a term for any User or Registered User;
- WebApp: the WebApp https://app.planyourmove.ch
These general conditions of use (hereinafter: the “T & Cs”) apply to your use of the website https://planyourmove.ch and / or the WebApp (hereinafter collectively or individually: the “Site”) operated by PlanYourMove SA (hereinafter also: “us” or “PlanYourMove”) as well as to all services and functionalities (hereinafter jointly the “Services”) offered on the Site.
3. ACCEPTANCE AND MODIFICATION
By using the Site, you fully understand and accept these T & Cs.
We reserve the right, at our sole discretion, to amend all or part of these T & Cs at any time. In the event of modification of these T & Cs, your consent with the changes made will be requested from you from the first use of the Site since the modification either by email or by a message on the Site at our discretion. In case of refusal, you will no longer be able to use the Site.
4. BECOME A REGISTERED USER
You do not need to become a Registered User to access the https://planyourmove.ch website. However, if you do not register, some of the Services offered on the Site will not be accessible to you and you will only be able to view the public part of the Site, including the home page and the blog. You will therefore not be able to benefit from the features listed in art. 5, nor use the Moving Assistance.
You do, however, need to become a Registered User in order to access the WebApp.
We do not charge you a fee for becoming a Registered User of the Site and for using our Services.
If you choose to become a Registered User of the Site, you agree to provide us with true, accurate and complete information about yourself, to maintain and update this data and to keep it accurate, failing which PlanYourMove cannot guarantee optimal use of its Site and access to its Services (article 8 below).
5. HOW PLANYOURMOVE WORKS
By becoming a registered User of the Site and by creating a User Account, you can obtain Moving Assistance throughout the process of your move. The Site guides you according to the answers you give and offers you advice, services, checklists and reminders (in the form of notifications on the Site or by email).
The Site allows you to organize your move, in particular through the following services:
- constitution of a complete and personalized moving checklist by answering questions;
- help to put together your tenant file;
- help to terminate a lease;
- help finding a rental bond provider;
- help planning a move;
- help in finding a removal provider;
- help finding a cleaning service provider;
- help finding a storage provider;
- help in finding a transport provider;
- help finding insurance providers ;
- help to ask for offers (telecoms, insurance);
- help to announce a change of address.
6. SECURITY OF PASSWORD AND USER ACCOUNT
To become a Registered User of the Site, you must create a User Account using your email (username), password and mobile phone number for security validation (double authentication).
If you are a Registered User of the Site, you are entirely responsible for maintaining the confidentiality of your password and your User Account information. You agree to notify us immediately of any known or suspected unauthorized use of your User Account, or any known or suspected breach of security, including loss, theft or unauthorized disclosure of your password. . You are fully responsible for all activities that take place under your User Account.
7. CANCELLATION OF THE USER ACCOUNT
If you do not comply with the T & Cs at all times, we reserve the right to suspend or deactivate your User Account without notice and without any compensation whatsoever being demanded.
You can also deactivate your User Account, at any time, by requesting the deletion of your data by a request sent by registered mail to PlanYourMove SA Bâtiment EPFL Innovation Park E, 1015 Lausanne.
8. CONDUCT GUIDELINES
You acknowledge that you are solely responsible for all postings that you post, email or otherwise transmit to or by using the Site, including but not limited to your User Profile information. We do not control any postings posted, emailed or otherwise transmitted to the Site by third parties and, as such, we do not warrant the accuracy, integrity or quality of such postings. Under no circumstances will we be held responsible in any way whatsoever for postings (with the exception of the content we have produced), including but not limited to errors or omissions in postings or loss or damage of any kind. whether arising from the use of posted postings, transmitted by email or otherwise accessible through the Site.
You agree not to use the Site (including the Services offered on this Site) to: (a) upload, post, email or otherwise transmit any posting or other material, including but not limited to, unlawful, threatening, abusive, harassing, obscene, invasive of privacy or honor of others, hateful or of a racial or ethnic nature; (b) impersonate any person or entity, including but not limited to any user of this Site, a director, officer, employee, shareholder, agent or representative of PlanYourMove or any other person or entity, or make a false statement or misrepresentation of your affiliation with PlanYourMove, or any other person or entity; (c) upload, post, email or otherwise transmit any posting or other material that does not belong to you, or that you do not have the right to upload, display, send by email or otherwise transmit under any law or contractual relationship; (d) upload, post, email or otherwise transmit any posting or other material containing computer viruses or any other computer code, file or program designed to interrupt, destroy or limit the operation of the Site or any software or computer hardware or telecommunications equipment (including, but not limited to, Trojan horses, worms or in any other way conveying malicious code); (e) intentionally or unintentionally violate any applicable national, cantonal or international law; (f) stalk or otherwise harass another user of this Site; (g) solicit, collect or display Personal Data or attempt to solicit, collect or display Personal Data about other Users or Registered Users of the Site (including usernames or passwords) or any other third party; (h) access or attempt to access the User Account of another registered User without their consent.
Legal proceedings (civil and / or criminal) may be initiated in the event of violation of these prohibitions.
9. RIGHT TO USE YOUR MESSAGES AND CONTENT
10. RESTRICTIONS ON THE USE OF MATERIALS AND INTELLECTUAL PROPERTY
You agree not to use any process allowing to access, acquire, copy or control all or part of the Site (in particular but not exclusively robots, “page scrape”, “deep linking” or any other process or application that can be used for these purposes). You also agree not to reverse engineer, disassemble, decompile or alter in any way the Site or its Services, attempt to do so or provide assistance to a third party. this effect. You further agree not to remove or attempt to remove, or render partially or totally inoperative the technical protection devices of the courses and the integrated content (in particular but not exclusively any watermarks and blocking of selections). Finally, you refrain from performing or attempting to perform any maneuver that is not provided for by the Site, its interface and its Services or from exploiting or attempting to exploit a security vulnerability that it has identified. Legal proceedings (civil and / or criminal) can be initiated in the event of violation of these prohibitions.
11. ABSENCE OF PLATFORM GUARANTEES
You acknowledge that you have a compatible and sufficient computer configuration with regard to the technical requirements of the Site and our Services and agree that PlanYourMove cannot be held liable in any way in this respect. To the fullest extent permitted by law, PlanYourMove expressly excludes any liability or guarantee of any nature whatsoever, express or implied, in relation to the Site. Thus, we do not guarantee, in particular but not exclusively, the accuracy, the uninterrupted availability, the functionality or the absence of viruses, failures or errors on the Site. At our sole discretion and without notice or liability, we may interrupt, modify or alter any aspect of the Site, including but not limited to, (i) restrict the period of availability of the Site, (ii) restrict the amount of use permitted and (iii) restrict or terminate the right of any User or Registered User to use the Site. Access may also be suspended, in particular, but not exclusively, in the event of technical damage or maintenance operations. In this regard, you disclaim in advance and unconditionally to hold PlanYourMove liable for any damage, direct or indirect, arising from the use of the Site and / or our Services. Any material downloaded or obtained through the use of or through the Site is at your own discretion and risk and you will be solely responsible for any damage to your computer system or any loss of data which may result from downloading such documents. PlanYourMove may also terminate the operation of all or part of the Site and its Services. PlanYourMove thus reserves the right to suspend or terminate the Site and the Services at any time, without its liability being incurred in this regard to you or to other third parties. As far as possible, PlanYourMove will notify you in advance of any suspension or termination of the Site and the Services.
PlanYourMove makes available to the User and the Registered User a number of hypertext links to sites administered by third parties, it being specified that we are not responsible for the content, accuracy, opinions expressed or policies confidentiality of the sites we list. The inclusion of a link does not imply that PlanYourMove endorses or endorses the third party website. The visit to the linked sites is done under the full responsibility and at the risk and peril of the User or the registered User. In addition, we may provide, or third parties may provide, links to other websites or content such as advertisements. You acknowledge and agree that we are not responsible for the availability of such external sites and that we are not responsible for the content, advertising, products or any other material available on or from such sites. Further, you acknowledge and agree that under no circumstances will we be liable, directly or indirectly, for any loss or damage caused to you or which is alleged to have been caused to you in connection with the use or The trust you place in any content, advertisement, product or other resource available on any other website. You should contact the administrator or webmaster of the site concerned with any questions relating to any other website, but without warranty of any kind whatsoever as to the content and material of this website.
The information published on the Site and all models as well as any other type of document does not in any way constitute legal or other advice. If a legal question, for example, should arise during your move, please consult a professional.
12. LIMITATION OF LIABILITY
In general, PlanYourMove SA excludes its liability for any reason whatsoever, for any damage alleged directly or indirectly with the use of the Site and / or its Services, to the full extent provided for by law (art. 100 CO). In particular, but not exclusively, this concerns damages related to removal checklists and FAQs, such as legal FAQs.
In such circumstances, you thus agree to indemnify PlanYourMove SA for any loss, third party claims and / or costs, including reasonable legal fees.
14. GENERAL PROVISIONS
If one of the provisions of these T & Cs should be held to be illegal, void or otherwise unenforceable for any reason whatsoever, the provision concerned must be amended to allow its application and the invalidity or inapplicability of this provision will not affect in no way the validity or applicability of the other provisions of the T & Cs. If any provision of the T & Cs should be invalidated by a court, only the provision in question will be amended and the other provisions will remain in full force. PlanYourMove’s failure to enforce or exercise any right or provision of these T & Cs does not constitute a waiver of this right or provision.
Nous pouvons céder nos droits et obligations en vertu des présentes CGU. These T & Cs apply for the benefit of our successors, assigns and licensees.
15. AMICABLE DISPUTE SETTLEMENT CLAUSE
In the event of a dispute or disagreement between PlanYourMove and the User in connection with these T & Cs, including their interpretation, the Parties undertake to do their best to reach an amicable agreement. Failing agreement, the Parties undertake to settle any dispute through mediation. The seat of the mediation is in Lausanne and only Swiss law is applicable. As a result, the Parties refrain from entering any legal proceedings before having attempted this alternative method of conflict resolution. In the event that the important interests of PlanYourMove are at stake, it reserves the right to act before the ordinary courts by means of a request for super-provisional or provisional measures without having to act by way of prior mediation.
16. APPLICABLE LAW AND FORUM
Les présentes CGU sont rédigées en plusieurs langues. These T & Cs are written in several languages. These T & Cs are subject to Swiss law alone. Any conflict directly or indirectly related to the T & Cs will be governed by Swiss law alone, with the exception of the rules on conflict of laws. Disputes arising, directly or indirectly, from the T & Cs come under the sole jurisdiction of the ordinary courts of Lausanne, recourse to the Federal Court being reserved.